![]() ![]() ![]() ![]() Use a different login method.įor errors listed in this table, contact Microsoft Support for assistance. Another common cause can be the client cannot verify the KDC certificate CRL. Most often the KDC service doesn't have the proper certificate to support the login. The destination domain controller doesn't support the login method. Your PIN or this option is temporarily unavailable. Check network and credentials.įailed to receive user credentials input. Also, if no sync conflict exists, please verify that the "Mail/Email address" in Azure Active Directory and the Primary SMTP address are the same in the proxy address.Īuthorization token does not contain device ID. To resolve the issue, refer to Duplicate Attributes Prevent Dirsync. Another object with the same value for property proxyAddresses already exists. If that doesn't resolve the issue, unjoin the device from Azure AD and rejoin.Īllow user(s) to join to Azure AD under Azure AD Device settings.ĮRROR_BAD_DIRECTORY_REQUEST. User does not have permissions to join to Azure AD. The request sent to the server was invalid. Token was not found in the Authorization header. Multi-factor authentication is required for a 'ProvisionKey' operation, but was not performed. Server failed to authorize user or device.Ĭheck if the token is valid and user has permission to register Windows Hello for Business keys. Go to and verify that the CLIENTCONFIG element contains a valid URL. The federation provider client configuration URL is empty Go to and verify that the FPDOMAINNAME element is not empty. Go to and verify that the file is not empty. ![]() The federation provider configuration is empty Join the device to an Active Directory domain. The device is required to be joined to an Active Directory domain. The attestation statement of the transport key is invalid.ĭiscovery request is not in a valid format. The AIK certificate is not valid or trusted. Operation successful, but the device requires a reboot. Unjoin some other device that is currently joined using the same account or increase the maximum number of devices per user. Policy requires TPM and the device does not have TPM.Ĭhange the Windows Hello for Business policy to not require a TPM.Ĭheck if the user has permission to perform the operation. If the error occurs again after rebooting, reset the TPM or run Clear-TPM. In the Actions pane, select Prepare the TPM.Ĭlose programs which are taking up memory and try again. Click Start, type "tpm.msc", and select tpm.msc Microsoft Common Console Document. Unjoin the device from Azure AD and rejoin. When no mitigation is listed in the table, contact Microsoft Support for assistance. If the error occurs again, check the error code against the following table to see if there is another mitigation for that error. To unjoin a device, go to Settings > System > About > select Disconnect from organization. Unjoin the device from Azure Active Directory (Azure AD), rejoin, and then try to create the PIN again.Reboot the device and then try to create the PIN again.Sign out, sign in, and try to create the PIN again.Some errors are transient and resolve themselves. Many errors can be mitigated by one of these steps. When a user encounters an error when creating the work PIN, advise the user to try the following steps. The following image shows an example of an error during Create a PIN. If you get an error code that is not listed here, contact Microsoft Support. This topic lists some of the error codes with recommendations for mitigating the problem. When you set up Windows Hello in Windows client, you may get an error during the Create a PIN step. ![]()
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